Shipping and return policies for Port Cities
- Shipping Info
Items will be mailed within 7 days of confirmed order
- Return Policy
We want you to be 100% satisfied with your purchase. If you receive an incorrect order, you may return it to us within fourteen (14) days of the delivery date for replacement merchandise or a full refund.
Please contact us at ? within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization.
Additional exceptions to the return policy:
You are responsible for all return shipping and handling costs. Original shipping costs are not refundable
Returned items must be unused, meaning you didn't wear the shirt, open the CD, try on the underwear, let your cat sleep on the hoodie, etc. In this situation, we reserve the right not to accept for refund any product returned.
Only unopened and sealed CDs, and vinyl albums may be returned.
Refunds are not offered for minor cosmetic damage on record packaging and posters, such as bent corners and cracked CD covers.
Certain sale and discount items are non-returnable.